Shipments will be made by EXPRESS COURIER and by vehicles equipped with a tail lift in the case of unloading heavy products. We ship within one working day from receipt of payment or from receipt of the cash on delivery (when applicable), unless otherwise indicated on the description page of the purchased product. Please do not send Receipts, Cro, etc. as they do not affect the order processing times. For administrative and accounting reasons, we always and in any case await the actual crediting of payments before shipping.
Delivery times are usually 2 working days fo Italy and 5 / 6 working days to eu countries.
We are not responsible for delays due to the execution of the transport service by the express courier services.
Any delays do not give the right to withdraw from the purchase (as the right of withdrawal provides that the product has first been received), or to request compensation for damages.
Pursuant to Article 1510 of the Civil Code regarding distance purchases, the seller has no responsibility for any delays in delivery caused by the carrier. Nor is it in any way responsible for the damage caused by it. The goods travel with the original packaging made by the manufacturer. It is first opened, checked, repackaged very carefully, properly sealed with metal staples, then shipped. The law provides that the seller's responsibility ends when the package is delivered to the courier. The goods travel at the risk of the recipient. Therefore, when picking up the package, carefully check the conditions and in case of any damage or suspicion of damage, immediately contest it upon delivery to the courier, putting on the receipt the words "I collect the goods subject to verification": only and exclusively in this case , as an additional courtesy service (as we are unrelated to the facts), we could offer you maximum assistance by personally solving the problem.
By making the transaction, the buyer accepts the conditions specified here and declares, by completing the purchase procedure on the indors.it website (binding for its successful conclusion), that he has read and accepted the aforementioned conditions.
During delivery, the customer has the right to check the condition of the goods or packaging: do not hesitate to contact us if you encounter problems with the carrier. In principle, it is always advisable to sign the receipt subject to verification.